If you notice that the product is of poor quality within 14 days of delivery, you have the right to return the product to us. We will replace the product with an equivalent high-quality product or pay the money back. Defective goods are replaced or returned according to „Daiktų grąžinimo ir keitimo taisyklėmis“, patvirtintomis 2001 m. birželio 29 d. Ūkio ministro įsakymu Nr. 217.
High-quality goods can be returned by notifying the seller about this within 7 business days from the day of the delivery if:
- The packaging and appearance of the product have not changed significantly.
- The product has not been used and damaged.
- The goods are in a complete set.
The return of good quality goods shall be carried out only under Order No 258 by the Minister or Economy according to the procedure established in the approved rules of “Sale of goods and provision of services when the agreements are concluded using communication media”. The cost of returning of goods is paid by the client.
You can shop in UAB Eigida e-store at any time of the day, any day of the week. While ordering, you can choose the most convenient delivery method.
If the order amount exceeds € 100, the goods will be delivered for free; in other cases, the delivery in Lithuania will cost € 4.
Before delivering the goods, the courier will contact you.
You can also pick up your order at UAB Eigida office at Ukrainiečių st. 4, LT-45230 Kaunas. Working time: 07:00-15:30 on business days.
Pick-up at our office is free of charge.